Launch in the Canadian App Market

Canada

Beyond the United States (US), the United Kingdom (UK), and the Republic of Ireland (ROI), Clover is fast expanding to new countries and markets. This topic provides information on how to comply with policies required in Canada as a necessary step towards building and publishing your apps in our international Clover App Markets.

Publish Apps in the Canadian App Market

Review the following requirements:

RequirementDescription
End User License Agreement (EULA) & privacy policy updatesThe developer EULA for Clover merchants must take into account any Canadian regulations. The developer privacy policy for Clover merchants must take into account how personal information is managed in Canada based on the Personal Information Protection and Electronic Documents Act (PIPEDA).
Sales Recording Module (SRM) certificationEach app in the Canadian hospitality, full service restaurant, or quick service restaurant sectors must be certified with Revenue Quebec’s SRM mandate.
Merchant SaaS plans availabilityClover merchants in Canada have access to only the Payments Plus and Register Lite plans. See Set modules for merchant plans for more information.
Additional language supportOn the Developer Dashboard, localize all your App Market listing information. In addition, for Clover merchants in Quebec, Canada, every merchant and customer-facing screen and prompt must be available in French and English.

Accept payments in Canada

Review the following requirements:

RequirementDescription
Cash transaction amount considerationsSince the discontinuation of the Canadian 1-cent coin (penny) in 2012, cash transactions are rounded up or down to the nearest 5-cent interval. For more information, see the Canada Revenue Agency article on phasing out the Canadian penny.
Note: For card transactions, amounts are charged without rounding off
Mailing addressPostal codes in Canada are 6 digits.
Federal and Provincial taxesClover merchants in Canada have access to only the Payments Plus and Register Lite plans. See Set modules for merchant plans for more information.
Additional language supportYour app must make the following considerations for taxes in transactions:

- Goods & Services Tax (GST)—Printed receipts must show the GST registration number.
- Tax exemptions—Your app must allow for tax-exempt transactions.

For more information on tax rates, see the Retail Council of Canada article on GST & HST rates.