Transfer global developer account ownership

North America—US and Canada
Latin America—Brazil and Mexico
Global developer platform

Owners are generally the super users of the developer account and have access to everything from accepting release agreements to editing developer release groups. They receive all communications and notifications related to the respective account.

Developer account ownership transfer process

Based on your role, you can initiate or request developer account ownership transfer from the Global Developer Dashboard—Production environment:

  • If you are the current owner of the developer account, you can initiate and complete the ownership transfer process.
  • If you are an active admin, you can request for ownership transfer. An admin can only submit the ownership transfer request once in 24 hours.

Before you begin

See Manage developer account for an overview of the terms and permissions related to different developer roles.

Transfer developer account ownership as the current owner

As the current developer account owner, you can initiate an account ownership transfer without receiving a request.

  1. Log in to the Global Developer Dashboard with your owner account details.
  2. From the top-right menu, click the Account icon > Developer Settings. The Developer Settings page appears.
  3. Select the Members tab. The Members page appears.
  4. Click the vertical ellipsis next to a member's name and click Transfer Ownership.
Developer Settings—Members tab: Transfer ownership

Developer Settings—Members tab: Transfer ownership

The multi-factor authentication (MFA) process starts.

  1. Use the authenticator app on your mobile device to generate a 6-digit OTP for your developer account.
  2. In the verification code field, enter the 6-digit OTP from your authenticator app. A pop-up displays a successful authentication message and confirmation button.
Initiate Ownership Transfer pop-up

Initiate Ownership Transfer pop-up

  1. Click Initiate Ownership Transfer. A reconfirmation pop-up appears.
Are you sure you want to transfer ownership pop-up

Are you sure you want to transfer ownership pop-up

  1. Click Yes, Transfer Ownership.

When account ownership is successfully transferred:

  1. Current owner is logged out of the Global Developer Dashboard.
  2. Current owner's role changes to admin.
  3. New owner receives a confirmation email—You are now the owner of the account.
  4. Previous owner, who is now the admin, receives a confirmation email—Developer ownership transfer—Successful.


Request and receive developer account ownership as an admin

Step 1: Request account ownership transfer as an admin

As a developer account Admin, you can request ownership.

  1. Log in to the Global Developer Dashboard with your owner account details.
  2. From the top-right menu, click the Account icon > Developer Settings. The Developer Settings page appears.
  3. Select the Members tab. The Members page appears.
  4. Click the vertical ellipsis next to the owner's name and click Request Ownership.
Developer Settings—Members tab: Request ownership

Developer Settings—Members tab: Request ownership

Clover sends two emails:

i. Developer account ownership transfer request - initiated—This email is sent to the member who requested ownership. The email confirms that Clover has notified the current owner to complete the request.

ii. Developer account ownership transfer request—This email is sent to the member from whom the ownership transfer is requested. It instructs the owner to log in to the Global Developer Dashboard and complete the transfer on the Developer Settings—Members tab.

Once the owner successfully transfers the account ownership, as seen in the following Step 2, Clover sends a confirmation email—Developer ownership transfer—Successful.

Step 2: Transfer account ownership as the current owner

As the current developer from whom the ownership transfer is requested, you need to confirm and transfer the ownership.

  1. Log in to the Global Developer Dashboard with your owner account details.
  2. From the top-right menu, click the Account icon > Developer Settings. The Developer Settings page appears.
  3. Select the Members tab. The Members page appears.
  4. Click the vertical ellipsis next to the member's name who requested ownership transfer, and click Transfer Ownership.
Developer Settings—Members tab: Transfer ownership

Developer Settings—Members tab: Transfer ownership

The multi-factor authentication (MFA) process starts.

  1. Use the authenticator app on your mobile device to generate a 6-digit OTP for your developer account.
  2. In the verification code field, enter the 6-digit OTP from your authenticator app. A pop-up displays a successful authentication message and confirmation button.
Initiate Ownership Transfer pop-up

Initiate Ownership Transfer pop-up

  1. Click Initiate Ownership Transfer. A reconfirmation pop-up appears.
Are you sure you want to transfer ownership pop-up

Are you sure you want to transfer ownership pop-up

  1. Click Yes, Transfer Ownership.

When account ownership is successfully transferred:

  1. Current owner is logged out of the Global Developer Dashboard.
  2. Current owner's role changes to admin.
  3. New owner receives a confirmation email—You are now the owner of the account.
  4. Previous owner, who is now the admin, receives a confirmation email—Developer ownership transfer—Successful.

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