Clover billing system upgrade

Clover is upgrading to a new billing platform to enhance stability, support global scalability, and improve financial reporting and traceability. During this transition, we are rebuilding developer reporting data in the Developer Dashboard.

Rollout timeline

• North America phased rollout: currently underway.
• Target completion: May 1, 2027.

Current status & unaffected systems

The following core functionalities remain fully operational during this transition:

• Developer payouts: Disbursement schedules remain on time and completely uninterrupted.
• Monthly invoices: Invoices continue to be issued on schedule, broken down by region.
• App configurations: App pricing, environment setups, and configurations remain fully operational.

Known temporary limitations

Developers with merchants migrating to the new billing system may encounter the following temporary issues on the Developer Dashboard:

• Incorrect merchant status display: Active merchants may temporarily appear as "suppressed."
• Dashboard statements unavailable: Developer statements are temporarily unavailable directly within the dashboard.

Feature restoration & enhancement roadmap

Q4 2026

• Resolve the merchant status display issue (correcting false "suppressed" statuses).
• Launch Summary billing statements in the Developer Dashboard, featuring aggregate metrics (total billed and outstanding) and monthly settled statement totals.

Q1 2027

• Release Detailed statements, offering deep, itemized transaction drill-downs for complete earnings traceability.

Developer support

If you require immediate access to billing statements or assistance verifying merchant account statuses, please email the Clover Developer Relations Team at [email protected].