To process a sales (authorization and capture) flow:
- Login into Adobe Commerce as Merchant Admin.
- Click Admin Stores > Configuration > Sales > Payment Methods.
- Click Clover Payments Configure.
- Provide details in each field and from Payment Action, select to Authorize and Capture.
- Click Save.
To view the refund status of a captured order:
- Log in to Adobe Commerce with your merchant admin account.
- In the side bar menu, click Sales > Order View > Invoices.
- Select the checkbox for an invoice and click View.
The Order and Account Information appears.
- From the top menu, click Credit Memo.
The New Memo page appears.
- Navigate to New Memo screen.
- Verify refund totals.
- Click Refund.
A success message appears.
- Check Order Status displays as "Closed".
- Login to the Clover website. Click Orders.
- In the Status column, confirm the order status displays as "Refunded".
If you are unable to refund partially captured orders, please reach out to the Clover Merchant support team to enable this feature.
Updated 4 months ago