Testing Canadian payment flows

The following sections provide steps to confirm your integration properly processes the transactions required for the Canadian region. The video of each transaction allows Clover to see that the entire payment flow is handled correctly by the POS.

Preparing to test

Test cards (both physical and manually entered) allow you to test the payment flows and ensure your application processes the different transaction types as expected. The test card provided with your Clover DevKit allows you to perform some of these tests. A physical test card is also needed to verify the payment flow for Interac cards. Interac test cards can be purchased from B2.

Card type

Format

Number

Response

Discover

Plastic

6011 3610 0000 6668

Success

Visa

Manual

4005 5780 0333 3335

Partial authorization for half of sale amount

Visa

Manual

4005 5717 0222 2222

Decline

Interac

Plastic

Varies (developer purchased)

Configure the signature settings

To confirm that your application handles signatures correctly during the tests, your Clover device must be set to take the signature on the screen.

  1. On the Clover device, open the Setup app.
  2. On the sidebar, tap Payments.
  3. In the Signature Settings section, tap Signature Requirement and verify Always require signature is selected.
  4. Tap Save.
    The signature settings are configured.

Test payment flows

If your integration supports all of the available transaction types, each of the following flows must be successfully completed for your app to be approved. Integrations which support a subset of transaction types can skip the tests that do not apply.

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IMPORTANT

When filming your tests, make the sure both the POS and Clover device are in frame during the entire video.

Test #1: Sale with tipping disabled (credit)

  1. (POS) Create a sale in the amount of $52.00.
  2. (Clover) Swipe card number 6011 3610 0000 6668 (Discover, plastic).
  3. (Clover) On the Select Account screen, tap Credit.
  4. (Clover) On the Add Signature screen, draw a line and tap Done.
  5. (POS) Accept the signature.
  6. (Clover) On the Need a receipt screen, tap No receipt.
    The sale is processed with no tipping option presented.

Test #2: Refund a credit transaction

  1. (POS) Select the sale transaction from the first test.
  2. (POS) Refund the full amount of the sale.
  3. (Clover) On the Need a receipt screen, tap No receipt.
    The refund is complete.

Test #3: Sale with tipping disabled (debit)

  1. (POS) Create a sale in the amount of $52.00.
  2. (Clover) Insert the Interac test card.
  3. (Clover) On the Select Account screen, tap Chequing.
  4. (Clover) On the Enter PIN screen, enter the four-digit PIN and tap Enter.
  5. (Clover) On the Need a receipt screen, tap No receipt.
    The sale is processed with no tipping option presented.

Test #4: Refund a debit transaction

  1. (POS) Select the sale transaction from the third test.
  2. (POS) Refund the full amount of the sale.
  3. (Clover) Insert the Interac test card.
  4. (Clover) On the Enter PIN screen, enter the four-digit PIN and tap Enter.
  5. (Clover) Remove the card.
  6. (Clover) On the Need a receipt screen, tap No receipt.
    The refund is complete.

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NOTE

Tests #5a and 5b cover partial authorizations and the two methods for handling them (paying the remaining balance or voiding the transaction). If your POS allows the merchant to choose either option, complete and record both tests. Otherwise, complete and record only the test that applies to your integration.

Test #5a: Sale with tipping disabled and partial authorization

This test shows that an integration handles a partial authorization by allowing the merchant and customer to complete the transaction with a second form of payment.

  1. (POS) Create a sale in the amount of $52.00.
  2. (Clover) On the Sale screen, tap Type Card.
  3. (Clover) Enter card number 4005 5780 0333 3335 (Visa, manual entry) and tap Enter.
  4. (Clover) For the CVV security code, enter any three-digit code and tap Enter.
  5. (Clover) For the Expiration Date, enter a month and year (MM/YY) in the future and tap Enter.
  6. (Clover) When a message is displayed asking to continue with the partial auth transaction, tap Yes.
  7. (Clover) On the Need a receipt screen, tap No receipt.
    Half of the sale amount is processed and the POS indicates this to the merchant.
  8. (POS) Click to acknowledge the partial payment.
  9. (POS) Start the next transaction to take the payment for the remaining balance.
  10. (Clover) On the Sale screen, swipe card number 6011 3610 0000 6668 (Discover, plastic).
  11. (Clover) On the Select Account screen, tap Credit.
  12. (Clover) On the Add Signature screen, draw a line and tap Done.
  13. (Clover) On the Need a receipt screen screen, tap No receipt.
  14. (Clover) On the All Done screen, tap anywhere to dismiss the message.
    The sale is complete.

Test #5b: Sale with tipping disabled and voided partial authorization

This test shows that an integration handles a partial authorization by voiding the original payment.

  1. (POS) Create a sale in the amount of $52.00.
  2. (Clover) On the Sale screen, tap Type Card.
  3. (Clover) Enter card number 4005 5780 0333 3335 (Visa, manual entry) and tap Enter.
  4. (Clover) For the CVV security code, enter any three-digit code and tap Enter.
  5. (Clover) For the Expiration Date, enter a month and year (MM/YY) in the future and tap Enter.
  6. (Clover) When a message is displayed asking to continue with the partial auth transaction, tap Yes.
  7. (Clover) On the Need a receipt screen, tap No receipt.
    Half of the sale amount is processed and the POS notifies the merchant of the partial payment.
  8. (POS) Click the merchant-facing option to void the original payment.
    The partially authorized payment is voided.

Configure the tip setting

To confirm that your application handles tips correctly during the remaining tests, your Clover device must be set to ask for a tip on the screen.

  1. On the Clover device, open the Setup app.
  2. On the sidebar, tap Tips.
    3.Tap Ask for tip and verify the Ask for tip check box is selected.
  3. Tap Save.
    The tip settings are configured.

Test #6: Sale with tipping enabled and no tip

  1. (POS) Create a sale in the amount of $52.00.
  2. (Clover) On the Add a Tip screen, tap No Tip.
  3. (Clover) Swipe card number 6011 3610 0000 6668 (Discover, plastic).
  4. (Clover) On the Select Account screen, tap Credit.
  5. (Clover) On the Add Signature screen, draw a line and tap Done.
  6. (POS) Accept the signature.
  7. (Clover) On the Need a receipt screen, tap No receipt.
    The sale is complete.

Test #7: Void a payment

  1. (POS) Select the sale transaction from the sixth test.
  2. (POS) Void the sale.
  3. (Clover) On the Need a receipt screen, tap No receipt.
    The void is complete and the device displays The transaction was voided.

Test #8: Sale with tipping enabled and 15% tip

  1. (POS) Create a sale in the amount of $52.00.
  2. (Clover) On the Add a Tip screen, tap 15%.
  3. (Clover) On the Sale screen, verify the transaction total includes the tip.
  4. (Clover) Swipe card number 6011 3610 0000 6668 (Discover, plastic).
  5. (Clover) On the Select Account screen, tap Credit.
  6. (Clover) On the Add Signature screen, draw a line and tap Done.
  7. (POS) Accept the signature.
  8. (Clover) On the Need a receipt screen, tap No receipt.
    The sale is complete.

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