International App Market readiness

Beyond US, UK, and Ireland, Clover is fast expanding to new countries and markets. In this article, we discuss in this article how you can comply with policies required by these new markets as a necessary step towards building and publishing your apps in our international Clover App Markets.

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NOTE

This space will be updated with information every time we are ready to launch in a new market.

Publishing Apps in the Canadian App Market

Please review the following requirements:

  • End User License Agreement (EULA) & privacy policy updates
    The developer EULA for Clover merchants must take into account any Canadian regulations. The developer privacy policy for Clover merchants must take into account how personal information is managed in Canada based on the Personal Information Protection and Electronic Documents Act (PIPEDA).
  • Sales Recording Module (SRM) certification
    Each app in the Canadian hospitality, full-service restaurant, or quick-service restaurant sectors must be certified with Revenue Quebec’s SRM mandate.
  • Merchant SaaS plans availability
    Clover merchants in Canada have access to only the Payments Plus and Register Lite plans. See Setting modules for merchant plans for more information.
  • Additional language support
    On the Developer Dashboard, localize all your App Market listing information. In addition, for Clover merchants in Quebec, Canada, every merchant and customer-facing screen and prompt must be available both in French and English.

Accepting payments in Canada

Please review the following requirements:

  • Cash transaction amount considerations
    Since the discontinuation of the Canadian 1-cent coin (penny) in 2012, cash transactions are rounded up or down to the nearest 5-cent interval. For more information, see the Canada Revenue Agency article on phasing out the Canadian penny.

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NOTE

For card transactions, amounts are charged without rounding off.

  • Mailing address differences
    The postal codes in Canada are 6-digits.
  • Federal and Provincial taxes
    Your app must make the following considerations for taxes in transactions:
    • Goods & Services Tax (GST): Printed receipts must show the GST registration number.
    • Tax exemptions: Your app must allow for tax-exempt transactions.

For more information on tax rates, see the Retail Council of Canada article on GST & HST rates.


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