Resetting the device

Resetting a device stops any in-flight commands from the POS and returns the device to an initial state. When a POS needs to reset a device, use the /v1/device/reset endpoint. After the reset is complete, the welcome screen appears.


The POS is connected to the device using a network or cloud connection.


  1. Send an empty PUT request to the /v1/device/reset endpoint.
  2. Required. Include the required headers for your request.
    Any in-flight commands from the POS are canceled and the device returns to an initial state.

See Displaying the welcome screen for instructions to display the default idle screen, or take other appropriate action.

Did this page help you?