Clover Go SDK FAQs

How can I identify a Clover Go Dev Kit?
The Clover Go device is an ingenico Card Reader as shown in the following example.

What is included with the Dev Kit?
The Dev Kit includes the ingenico Card Reader, charging cable, and a test card. For more information, see Clover Go Dev Kit.

After ordering the Clover Go Dev Kit, how can I associate it with my sandbox account?
You cannot physically assign the Clover Go Dev Kits to your sandbox account. However, to use the Clover Go device, you need a sandbox API Key (goApiKey) and Secret (goSecret).

How can I get a sandbox API Key and Secret?
You can request for the goApiKey and goSecret from [email protected].

How can I connect the Clover Go Dev Kit to my sample application for a payment?
The Clover Go SDK for Android and iOS provide steps for creating and implementing the Clover Go connectors and listeners.

Where can I find the Clover Go Android or the Clover Go iOS SDK?
See the following:

After my production account is approved, should I get my Clover Go application approved?
Yes, your production application should go through the DevRel App Approval. For more information, see Integration process.

Which devices are compatible with the Clover Go?
Clover Go is compatible with:

  • Android: Any Android smartphone and tablet on Android OS 4.4.4 and later.
  • iOS: Any iOS smartphone and ipad on iOS 10.0 and later.

How do I resolve the failed to load card reader data error?
Make sure your access token, permissions, goApiKey, and goSecret are correct. For procuring the access token and applying the correct permissions, see Integrating with the Clover Go SDK sample app.

What type of payment data is returned upon a successful payment with the Clover Go?
The payment response returns the following information:

  • Payment ID
  • Payment External ID
  • Order ID
  • Amount
  • Card Holder Name
  • Card Type
  • Transaction Type
  • Entry Type
  • Auth Code
  • First 6 digits of the the card
  • Last 4 digits of the card
  • CVM Result
  • Application Identifier

Will the goApiKey and goSecret change for my production application?
Yes, after your production app has successfully gone through the app approval process, you can request the production goApiKey and goSecret from [email protected].

How will a merchant download my app?
Your application can be a native Android app through Google Play or Apple app through App Store. You cannot publish the Clover Go applications on the Clover App Market.


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