Set up two-factor authentication (2FA)

North America
Global developer platform

Two-factor authentication (2FA) adds an extra layer of protection and significantly decreases the risk of unauthorized access and system breaches. The 2FA process requires you to provide a unique verification code—a one-time password (OTP)—other than your email ID and password combination to log in to the Global Developer Dashboard. The verification code is available from an authenticator app that you need to download on your mobile device.

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NOTE

Two-factor authentication (2FA) is required for all users to access the Global Developer Dashboard.

Prerequisites

  1. Download an authenticator app, such as Google Authenticator, to your Android or iOS mobile device.
  2. Sign up for your global developer account.

Set up two-factor authentication (2FA)

You need to set up two-factor authentication (2FA):

  • If you are logging in for the first time.
  • If you are logging in and your previously set up two-factor authentication is inactive or unavailable for some reason.
  1. Log in to the global developer platform. The Set up two-factor authentication to continue pop-up appears.
Set up two-factor authentication to continue pop-up

Set up two-factor authentication to continue pop-up

  1. Click Set Up. The Open your authenticator app pop-up appears.
Open your authenticator app pop-up

Open your authenticator app pop-up

  1. Use the downloaded authenticator app on your mobile device to scan the QR code displayed in the pop-up. A 6-digit verification code appears on the app.

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NOTE

You need to scan the QR code with your authenticator app within 5 minutes. If the displayed QR code expires, click the Refresh the code and try again link for a new QR code.

  1. Enter the verification code that displays in your authenticator app in the text fields on the pop-up.
  2. Click Next. A Successfully enabled pop-up appears.
Successfully enabled pop-up

Successfully enabled pop-up

  1. Click Download recovery codes. A text (.txt) file is saved on your device. You can use these recovery codes in case you cannot access your authenticator app.
Recovery back-up codes

Recovery back-up codes

  1. Click Done. After the 2FA setup is complete the Global Developer Dashboard appears. When you log in next time, you need to enter your credentials and the verification code as part of two-factor authentication (2FA) to access your developer account and view the Global Developer Dashboard.

Manage two-factor authentication settings

  1. Log in to the global developer platform. The Global Developer Dashboard appears.
  2. From the developer profile drop-down menu, click User Settings.
Developer profile drop-down menu > User Settings

Developer profile drop-down menu > User Settings

The User Settings page appears.

  1. Select the Two-Factor Authentication tab. The Two-Factor Authentication page displays the following two settings as active and on:
  • Two-factor authentication is on.
  • Authenticator app is On.
User Settings > Two-Factor Authentication

User Settings > Two-Factor Authentication

From here, you can:

  • Download recovery codes for your developer account login.
  • Set up another authenticator app after you download it on your mobile device.
    Note: If you set up another authenticator app, your previously set up codes will not work.